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Customer Care

We at IAPL GROUP  believe in continuous innovation to source superior quality products and extend services to our channel partners and customers as per the standard recommended by our principals M/s. MITSUBISHI HEAVY INDUSTRIES LTD.- JAPAN. Our objective is to have continuous access to new technology and adapt to effectively understand changing customer needs in the present day liberated environment.

In this process we aim to provide our customers with Effective after Sales Service & Spares Support, which is monitored through response time. We work as a friendly HVAC Solution Provider to all our most valuable clients. We maintain spares at our Mother Warehouse at Delhi & Our branches at Mumbai, Kolkata, Ahmedabad,  Jaipur & Chennai. This is to reduce the down time as much as possible.

Further in order to ensure prompt after sales service and spares backup, we have opened Mitsubishi Heavy Duty AC- Genuine Spares & Service Center at Ahmedabad, Anand, Baroda, Pune, Chandigarh and firm has plans to open more Genuine Spares & Service Center at major towns, for easy access to the customer for prompt after sales service and spare support.

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